Helpfully unhelpful help from the internet…

Occasionally, there are times when we don’t know the answer to something straightaway, and that is when the internet can be a potentially useful tool to search for information. Sometime those answers are not helpful but paradoxical:

Trying to help a customer get the on-screen keyboard (OSK) to appear on their generic Windows 8.1  tablet device the official line from Microsoft on getting the OSK to appear is as follows:

  1. swipe in from the right-side of the screen and press search
  2. type “on-screen keyboard” into the search box

… point 2 is slightly problematic when there isn’t an on-screen keyboard available to type into the search box.

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